... Anybody home? 'Zackly who, or is that whom, is in charge of the helpdesk ? I entered a "issue" but don't remember getting any ticket number.
Couple of things:
1.) I clicked on [View all articles] and get precious little additional info.
2.) Tried various entries in the knowledge base search - no results - ever.
3.) No follow-up from any source - posted trouble in black hole?
4.) From where I'm sitting it appears there's no way back to the BBM home page w/o either using the [back] button on my browswer or returning to the site via my "recently viewed sites" drop down list. Reckon a "return to BBM" link could be added?
Couple of things:
1.) I clicked on [View all articles] and get precious little additional info.
2.) Tried various entries in the knowledge base search - no results - ever.
3.) No follow-up from any source - posted trouble in black hole?
4.) From where I'm sitting it appears there's no way back to the BBM home page w/o either using the [back] button on my browswer or returning to the site via my "recently viewed sites" drop down list. Reckon a "return to BBM" link could be added?